*C6427-90119*
HP DeskJet 930C Series Printer
User’s Guide for Macintosh
English
HP Customer Care
Thank you for buying an HP DeskJet printer. Because HP wants
owning your printer to be a trouble-free experience, we back your purchase with
HP
Customer Care
—award-winning service and support that includes:
HP Customer Care Online
Click your way to a quick solution!
HP Customer Care Online
is a great
place to start for answers to questions about your HP DeskJet printer—
24 hours a day, seven days a week.
If you have a modem connected to your computer and subscribe to an online
service, or have direct access to the Internet, you can obtain a wide variety of
information about your printer at the following web sites:
English:
http://www.hp.com/support/home_products
French:
http://www.hp.com/cposupport/fr/
German:
http://www.hp.com/cposupport/de/
Japanese:
http://www.jpn.hp.com/CPO_TC/eschome.htm
Portuguese:
http://www.hp.com/cposupport/pt/
Spanish:
http://www.hp.com/cposupport/es/
From
HP Customer Care Online
you can link to
HP Customer Care User Forums
and
HP Customer Care Email
.
HP Customer Care by Phone
Call us direct and connect with a service technician who specializes in
your product and who can typically answer your questions in one
phone call. (See page 49 in this
User’s Guide for phone numbers.)
Acknowledgments
Apple, the Apple logo, AppleTalk, ColorSync, the ColorSync logo, Mac, Macintosh,
MacOS, PowerBook, Power Macintosh, and QuickDraw are trademarks of Apple
Computer, Inc., registered in the U.S. and other countries.
Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard Company makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose.
Hewlett-Packard shall not be liable for any errors or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
All rights reserved. Reproduction, adaptation, or translation of this manual is
prohibited without prior written permission of Hewlett-Packard Company, except as
allowed under the copyright laws.
No part of this document may be photocopied, reproduced, or translated to another
language without the prior written consent of Hewlett-Packard Company.
Edition 2, July 2000
© Copyright Hewlett-Packard Company and Apple Computer, Inc. 2000
Portions © Copyright 1989-2000 Palomar Software, Inc. HP DeskJet 930C Series
printers include printer driver technology licensed from Palomar Software, Inc.,
www.palomar.com.
i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Chapter 1 Printing Basics
Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Paper Trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Printer Maintenance Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 2 Using Your Printer Software
Choosing Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Other Ways to Select a Default Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Desktop Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Page Setup - Controlling Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Print Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Getting the Right Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Printing on Different Types of Paper and Media . . . . . . . . . . . . . . . . . . . . . . . 15
HP Deskjet Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Chapter 3 Using and Caring for Your Print Cartridges
Print Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Replacing Print Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Storing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Cleaning Print Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Damage Resulting from Refilling the Print Cartridges . . . . . . . . . . . . . . . . . 36
Chapter 4 Getting Help When Things Go Wrong
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Chapter 5 Supplies and Accessories
Printer Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Printer Quick Start Posters and User’s Guide for Macintosh . . . . . . . . . . . . . 51
Paper and Other Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Appendix A Setup Instructions
Using a USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Appendix B Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58