Free up some space on the computer’s 
hard drive. Having less than 100 MB of free 
space on your computer’s hard drive can 
mean longer processing times.
You may have several 
software programs open at 
the same time.
Close all unnecessary software programs.
You may be using outdated 
printer software.
Check the printer driver you are using. Check 
HP’s web site for the most recent software 
updates (see page 48 for web site addresses).
You may be printing a 
complex document that 
contains graphics or 
photographs.
Be patient. Large, conplex documents 
containing graphics or photographs print 
slower than text documents.
The Paper Type option may 
be set to 
Automatic
.
When the paper type is set to Automatic, the 
printer scans the first page of a print job to 
determine the apprpriate paper type. This 
may take a few seconds. To avoid this, choose 
a specific paper type rather than using the 
default 
Automatic
settings.
Why won’t it print? continued
What is the problem?
Possible cause
To solve the problem…
41
Getting Help When Things Go Wrong
4
A blank page came
out of the printer.
You may be out of ink.
1